Floor to our merchants: Axpo Italia

Silvio Caligiuri, Head of Treasury & Billing at Axpo Italia

When was Axpo Italia founded and what is its mission?

Axpo Italia was established in 2000 during the transition to a liberalized energy market and is today one of the leading players with a presence across the entire energy value chain, ranking fourth in Italy’s free market. Axpo Italia brings the global expertise of the Axpo Group into the national market, creating value throughout the Italian energy supply chain. We firmly believe that energy procurement plays a fundamental role in determining a company’s competitiveness. Our strong expertise in energy trading and commercialization, combined with sustainable solutions, sets us apart from other energy providers and positions us as the preferred energy partner for large companies, consumers, traders, and independent producers. We have always worked alongside Italian businesses and are now at the forefront of supporting them comprehensively in their energy transition processes by designing tailor-made solutions to meet their specific needs.

What are your most important challenges?

Innovation and the application of new technologies are transversal elements across all the services we offer to our clients and partners. We aim to be reliable, sustainable, and innovative, which requires us to constantly provide up-to-date solutions and a broad, diverse range of services. Among our goals, meeting the evolving and increasingly digitalized needs of our customers is undoubtedly one of the most challenging and where much of our company’s effort is focused.

What motivated you to expand your payment methods and integrate MyBank?

The size of our customer base and the enormous volume of invoices to be collected have driven us to offer customers multiple payment channels and to adopt versatile and efficient tools for payment reconciliation. This approach ensures timely collections from customers and stable cash flow, while also enabling highly efficient matching of payments with issued invoices.

What results have you achieved with the MyBank solution?

MyBank offers us the opportunity to meet both these needs at reasonable costs. The payment method provided to customers is familiar, easy to use, and perceived as low risk in terms of fraud. At the same time, payments received through this channel carry the necessary data for our treasury to automatically match them, enabling full automatic reconciliation between the transfer and the invoices the customer intended to pay. This requires minimal effort from operators and ensures a highly efficient process. A fully functional payment management system also minimizes rework and customer interactions, reducing back-office costs and guaranteeing a user experience free of potential friction points.