MyBank mandate

MyBank MANDATES

MyBank Mandates is our project to allow, in real time, an authorization for the transfer of funds from the customer’s bank account to that of the online merchant, using a SEPA transfer.
Still in the integration process with partner banks, MyBank Mandates has been designed for the three application areas you see described below.

MyBank Mandate for SDD Core
with unconditional refund waiver

MyBank Mandate with a waiver of the 8 weeks unconditional refund right allows a customer to create and manage a direct debit from his/her bank account to the online business’ bank account for a one-off payment or for recurrent billing like paying monthly utility bills. Collections are not subject to the unconditional refund right once the debit is executed, although the e-commerce refund policy as described in the sales terms and conditions does apply.

MyBank Mandate for SDD Core

Mandate for SDD Core allows a customer to create and manage a direct debit from his/her bank account to the online business’ bank account for a one-off payment or for recurrent billing like paying monthly utility bills.
Collections are subject to the unconditional refund right which entitles a no-questions-asked refund within 8 weeks from when the debit is executed.

MyBank Mandate for SDD B2B

MyBank Mandate for Business to Business SEPA Direct Debit allows a person to authorize and manage a debit from his/her company’s bank account to the online business’ bank account for one-off or recurrent collections.