How to Integrate And Display MyBank On Your E-Commerce

Have you enabled the MyBank payment solution through your bank or payment gateway to collect payments from your site? Here’s how to optimise the service for greater efficiency and higher conversions.

  • Integrate MyBank seamlessly at checkout to ensure a flawless user experience
  • Ensure MyBank is visible across your site, including on your homepage and in your Conditions of Sale
  • Introduce MyBank to your customers by making the most of all available touchpoints

What is MyBank?

MyBank offers an electronic payment solution that enables your customers to make payments via immediate and irrevocable credit transfers through their bank’s online banking service, all while keeping their sensitive data secure and private.

An easy-to-use alternative to traditional cards and other payment methods, MyBank offers numerous advantages to your business, including immediate payment confirmation and fully automated reconciliation.

How to integrate MyBank into your e-commerce checkout

To seamlessly integrate MyBank into your e-commerce checkout, ensure that you’ve received all of the necessary information directly from your bank or selected payment gateway, such as Worldline, Axerve Ecommerce Solutions, or PayPal. It is vital to double-check that the service has been integrated correctly. In particular, beyond ensuring that there is a dedicated payment button with the MyBank logo, take care to remove any unnecessary fields or steps at this stage. Your customers should be able to select their bank immediately after choosing their payment method.

The goal is to streamline the purchasing process by removing any unnecessary complexities, all the while adhering to the MyBank payment experience guidelines.

To simplify this task for you, we have created a Merchant’s Guide with practical examples illustrating how to correctly integrate MyBank at checkout.

Given that MyBank is also accessible to users in Belgium, Spain, and Portugal, it is important to ensure that the MyBank payment option on your e-commerce platform is not limited solely to users in Italy.

Using MyBank on your site

Clearly indicating your site’s accepted payment methods signals transparency and reliability. With research demonstrating that over 36% of users often abandon purchases when their preferred payment method is unavailable, it’s more important than ever to avoid unpleasant surprises at checkout. To achieve this, ensure that both the MyBank logo and those of any other accepted payment methods are prominently displayed directly on your homepage.

Be sure to mention MyBank in your Terms and Conditions of Sale, complete with its logo and a brief description in the Payment Methods section. Our Merchant’s Guide also provides practical text examples that you can simply copy and paste.

Promoting MyBank through social media, newsletters and electronic marketing materials

You have started using MyBank, but do your customers know about it?

Notifying and ‘educating’ your customers is key to retaining them. Make sure to use all available touchpoints to publicise the availability of MyBank on your website, explaining how it works and the advantages it offers.

From social media and newsletters to electronic marketing materials and blog posts, inspiration is never far away. If you’re short on ideas, worry not! Our Merchant’s Guide has everything you need, including ready-to-use text examples.